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Health Records


NHS records

Each time you engage with an NHS service in the UK, be it with a GP, a hospital or a dental practice, a record is made of that engagement. This record will include information such as:

  • treatments issued to you
  • treatments you are already taking
  • medical conditions
  • allergies
  • information on medicines that might cause you to have a reaction
  • test and scan results
  • notes made by your doctor
  • hospital reports
  • or personal data such as your name and address

Ideally, a doctor or healthcare professional should be able to access this information when you consult with them, so that they can make an informed decision when giving you advice, or issuing treatment.


Summary Care Record (SCR)

Recently, the NHS has developed an electronic system called the Summary Care Record (SCR) which stores this information. It enables this information to be shared more efficiently between different practices and hospitals, so that doctors can be better informed about the patients they are treating. A Summary Care Record includes information such as your:

  • name
  • address
  • date of birth
  • allergies
  • current medicines
  • and details on any medicines you can’t take

It is now possible to access and download your Summary Care Record yourself. You can find more information on how to do this on this page: http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/overview.aspx or you can use various smartphone apps such as the NHS App to view your health records, book appointments and request repeat medication.

At Treated.com, our consultation system now enables patients to upload their Summary Care Record to their personal profile. This data is kept secure, and handled in accordance with data protection regulations.

Why should I grant access to my SCR?

To ensure that our doctors and prescribers provide the best possible treatment, we encourage all patients using our service to know what's in their Summary Care Record and upload it to their Treated.com patient profile prior to consultation. This provides an added layer of safety to the treatment and advice you receive from our clinicians. For some conditions it’s essential that our clinical team can see your SCR.

How will my SCR be used?

We will only access your SCR when you give us permission to do so. Even if you grant us access, we will only access your SCR when we need to, in order to make sure your care is safe and appropriate. We will only access the parts of your SCR that are relevant to the care we’re providing. No-one except the clinical staff involved in your care will be able to access your information. Your SCR will show who has accessed it and when. It is important to note that you can change your mind about sharing the information in your SCR at any time.

Do I need to inform my GP?

We would also encourage all patients to share any information on treatment they have received from Treated.com with their regular GP or primary care physician. Once more, this helps to make sure that the doctors you consult with are kept informed about the treatment you have received, and will help to instruct any decisions they have to make regarding your treatment in future.

If you need any further information regarding sharing your health records with Treated.com, please feel free to get in touch with our customer service team.


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