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Coronavirus (COVID-19) Test

Coronavirus PCR test

The COVID-19 Test screens for coronavirus. The sample collection kit comes with a swab, which you insert into your mouth and nose. You'll then need to post this back to our approved partner lab to be analysed.

When you get the Coronavirus Test online from our UK pharmacy, you’ll receive your sample collection kit in one working day. All orders are shipped by secure courier. 

We've pledged 100 tests to NHS front line workers. We've also launched a scheme where you can contribute towards a test for an NHS front line worker, and we'll make up the difference.

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[Y]OUR IMPACT Total tests provided to NHS front line workers
109
Order now, and get it by Monday 10th August
Covid-19 Test

Swab test. Comes with everything you need to collect your sample and send to our partner lab for analysis.

Sponsor a Covid-19 test for an NHS front line worker

Buy a test for yourself and contribute £70 towards an extra test being donated to an NHS front line worker (we'll contribute the remainder of the price).

Free Covid-19 test for NHS front line workers

You will need to order using your NHS.net email address.

0 free tests currently available for NHS front line workers
Order now, and get it by Monday 10th August
[Y]OUR IMPACT Total tests provided to NHS front line workers
109

The COVID-19 Test screens for coronavirus. The sample collection kit comes with a swab, which you insert into your mouth and nose. You'll then need to post this back to our approved partner lab to be analysed.

When you get the Coronavirus Test online from our UK pharmacy, you’ll receive your sample collection kit in one working day. All orders are shipped by secure courier. 

We've pledged 100 tests to NHS front line workers. We've also launched a scheme where you can contribute towards a test for an NHS front line worker, and we'll make up the difference.

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Product information

How does the COVID-19 test work?

The Coronavirus (COVID-19) Test enables you to provide a sample for lab analysis at home. It comes with everything you need to collect a swab from your throat and nose, and return for testing at our partner lab. You should receive your result within three to five days of sending back your sample.

This test checks to see whether you have the virus currently.

You can also get a Coronavirus Test and Travel Certificate if you intend to travel soon, but your airline requires proof of a negative result before letting you board. Check with your airline to see what their requirements are on results windows before ordering the test online. 

Please note that it is not an antibody test that checks whether you have had the virus previously. For more info on this type of test, please refer to our COVID-19 antibody test page.

How can I get a coronavirus test online?

Because the virus can be self-limiting, testing for coronavirus isn’t required by everyone. But because it’s a very contagious illness, for some people, testing can be useful as a way of confirming whether it’s safe for them to return to work; or if they’re concerned about symptoms and want to know their status.

To order the coronavirus test online, proceed to our short order form. Once your sample collection kit has been shipped, you’ll receive it by tracked courier in one working day. 

Will I get proof of my result?

When your result is ready, you’ll receive a message containing your laboratory report. You can download and save this as a PDF file, or take a screenshot, if you have been asked to provide proof of your result (for example by your employer or a travel authority). 

There is not currently any official guidance on what a proof of test should contain. We recommend: 

  • contacting the organisation or authority requesting proof of result documentation to clarify what this should contain; and: 
  • checking that with our customer care team that our standard lab report meets these requirements;

before ordering a test with us for these reasons.

Please note that if you are travelling abroad, local quarantine rules may still apply regardless of whether you have tested negative for COVID-19 or not. Furthermore, the result only applies to the time at which the swab sample was taken. We cannot guarantee that authorities will accept this report as sufficient proof that you do not have COVID-19 (at the time you present to them). We recommend that you check the requirements of your travel provider before carrying out the test, if you intend to order it for this purpose.

What is Coronavirus?

Coronavirus is the name given to a category of viruses that cause respiratory illness in humans. These can vary greatly in severity. Sometimes they can cause a common cold, but more dangerous forms have caused SARS (severe acute respiratory syndrome), MERS (Middle Eastern respiratory syndrome) and SARS-Cov-2 or COVID-19 (coronavirus disease 2019).

Not everyone who contracts the virus that causes COVID-19 will develop serious symptoms. Some people who get the virus only experience fever and a cough for a short time, and a loss of taste and smell, before the illness self-limits and the person recovers. It’s also thought that many people who contract coronavirus will be asymptomatic.

However, in other cases the virus can cause more severe symptoms. In these instances, a person may experience a debilitating fever, a persistent and severe dry cough and significant difficulty breathing. This can require hospitalisation in some, and support from a ventilator. Because the virus attacks the protective tissues inside the lungs, some people go on to develop pneumonia following the illness.

At time of writing, there are over 16 million confirmed cases of COVID-19 reported worldwide. The mortality rate for the condition varies from country to country, due to a number of factors (including testing rates, availability of intensive care facilities, and reporting parameters). But this is generally thought to be around 0.5 to one percent in real terms.

The elderly and people with pre-existing medical conditions have a higher risk of developing complications. Those with respiratory conditions such as asthma or COPD, people who have recently received treatment for certain types of cancer, and those on immunosuppressant drugs are advised to take extra precautions to limit their risk of catching the virus.

How is coronavirus spread?

Coronavirus can be spread through droplets (which might be expelled into the air, for example, when we cough or sneeze) but it can also survive on some surfaces for 24-72 hours, depending on the texture of the surface. For this reason, to limit the risk of infection and of spread, it’s important to wash your hands regularly, and not touch your face.

Guidance in the UK is changing quickly in response to the virus. At time of writing, it was advised that everyone practise social distancing measures (staying at least two metres apart from others at all times), avoid social gatherings and work from home where possible.

For the latest guidance, we recommend you refer to your national government website.

This is to help ensure that NHS capacity is not exceeded in response to the virus.

What treatments are there for coronavirus?

There are no specific treatments for COVID-19 at present. Hospital care, where required, focuses on easing symptoms, sometimes through the use of respiratory support. Many people who get coronavirus may find that they recover after a few days’ rest in self-isolation. But those who become very ill will need to go to hospital. Treatments are being trialled, and a vaccine is currently in development.

Potential treatments for coronavirus are reported to have been explored or trialled. However, none of these are at present recommended for use in treating the disease, and it’s unclear how effective they are.

Coronavirus online consultations

You can speak to a doctor about coronavirus through our video consultation service. This service is not for emergencies, but if you’re seeking advice on coronavirus you can book an appointment with our clinicians. We’re currently offering video consultations related to coronavirus for a reduced price of £1, and this fee is donated to a relief fund for the condition.

We'll direct you to this service if you test positive for the condition, but it's open to anyone and you don't need a positive test result to use it.

What do I need to be aware of when I order a COVID-19 test online?

At the moment, there are no ‘self tests’ (or tests that give you a result straight away at home) licensed or legally available for coronavirus. So if you see a site that offers to sell you a home testing kit that can give you a result in minutes, there is a high likelihood that it is operating outside of the law.

If you do buy a coronavirus test online, there are a few things you can check to make sure it is a genuine test that works. For example, the test you get should go through a lab for analysis (because, as we’ve mentioned above, there isn’t a reliable test yet that can give you a result at home).

If you’re getting a testing service through a pharmacy site such as ours, checking to see that the pharmacy is registered with the MHRA and GPhC can help to assure you that the site is operating legitimately. You can read more on protecting yourself and ordering from online pharmacies safely here.

Select test
Page last reviewed:  30/07/2020
Contents

In your sample collection kit, you’ll receive:

Coronavirus (COVID-19) Test-kit Content 1

Coronavirus (COVID-19) Test-kit Content 2

Coronavirus (COVID-19) Test-kit Content 3

Coronavirus (COVID-19) Test-kit Content 4

Coronavirus (COVID-19) Test-kit Content 5

If any of these items are missing from your kit, please contact us as soon as possible.

Page last reviewed:  30/07/2020
Please read the patient information leaflet for this medicine fully before use:

Coronavirus (COVID-19) Test

Directions

Coronavirus (COVID-19) Test kit Direction - Step 1/9

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Coronavirus (COVID-19) Test kit Direction - Step 8/9

Coronavirus (COVID-19) Test kit Direction - Step 9/9

Please make sure you read and carefully follow the instructions provided with this sample collection kit. 

Please note that the swab that comes with this kit may be labelled ‘vaginal swab’, but it is not for vaginal use. The swab is safe and hygienic to use in the throat and nose, and should only be used in this way.

Ideally, the sample you provide needs to be tested at the lab within 48 hours of collection. So it’s better to collect it when you are able to post it straight away afterwards. We recommend doing this before the post at your local postbox is due to be collected. For this reason, it’s better to collect and post your sample between Monday and Thursday, and avoid posting your sample back on a Friday, Saturday or Sunday.

Once the lab has received your sample, they’ll normally turn your test result around in two to three days.

So provided you do not delay collecting your sample and posting it back, you can expect to receive your test result within around seven to 10 days from ordering your kit from our pharmacy.

If you have been asked to provide proof of your result to show to an employer or a travel authority, you will receive a downloadable laboratory report showing your result when it is ready.

However, if you have been asked by an organisation to provide proof of your result, or are taking a test because an organisation, employer or travel authority has asked you to, we recommend that contact them before taking the test to confirm what the proof documentation they are requesting needs to contain. 

If you need to know what is in our lab report, please contact us before taking the test.

If you’re unsure of anything to do with this test, please contact our customer care team on customercare@treated.com or 0207 043 0716.

Page last reviewed:  30/07/2020
Please read the patient information leaflet for this medicine fully before use:

Coronavirus (COVID-19) Test

Q&A

What should I do if I think I have coronavirus?

Detailed guidance on what to do if you think you have coronavirus is available on the NHS website.

What sort of sample do I need to give?

This test requires a swab sample from the throat and the nostrils.

Does it need to go to a lab?

Yes. The kit comes with an addressed envelope. It’s important that your sample is collected and tested within 48 hours, so make sure you follow the instructions that come with the test; particularly those about when to collect your sample and where to post it.

Where is the lab based?

In the UK.

What kind of test is it?

It’s a PCR swab test.

How reliable is it?

It’s thought to be over 99% reliable when used correctly. It’s the same testing method used in NHS labs.

What does the COVID-19 test show?

The COVID-19 test will indicate a current infection. It detects the presence of the COVID-19 virus at the back of your throat in the nose.  A positive result means that you were infected by the virus at the time of taking the sample and you need to self-isolate immediately (refer to the government guidance here on how to do this). You should also inform those who you have been in close contact with over the last few days that you have the infection.

Does it tell me if I’m immune?

No. While there is an antibody test for coronavirus available, we don’t know enough about the virus yet to determine whether having had it before makes you immune to getting it again.

How will I get my test result?

You’ll receive an email and (if you’re opted in to receive SMS notifications) a text message to let you know your result is ready. To view your result, you’ll need to login to your Treated.com account. 

If you have a positive test result one of our doctors or pharmacists will telephone you.

If your test result is positive, we will also inform the UK health authorities who may contact you to ask you some further questions.

Can I get a certificate to prove I don’t have coronavirus?

When your result is ready, you will receive a message containing a link to your lab report. This will contain your details and your result, positive or negative. If an organisation, employer or travel authority has asked you to provide a document as a ‘proof of test’, you’ll then be able to save or download your lab report as a PDF file, or take a screen capture using your device.

Please note however that, in the UK, there is not yet any official guidance on what a proof of test document should contain. If you're travelling abroad and your airline requires proof of a negative result, they will likely specify their own requirements. You should check these before taking the test.

Furthermore, the test result only applies to the time at which the sample was taken. Local quarantine rules may still apply, even if you have a negative lab report. 

You can read more on our Test and Travel Certificate page.

How long does it take to get coronavirus test results?

It takes around 2-3 days for the lab to turn around a test result from receipt of a sample. So it should take around 3-5 days in total from when you post it back.

Will it tell me if I’ve had COVID-19 before and recovered?

No. This test only detects active cases of the virus, so it won’t tell you if you have had the virus before and recovered. 

There is an antibody test that can tell you if you’ve been infected before and recovered.

What happens if I test positive for coronavirus?

You must follow the national guidelines and self-isolate for at least 10 days. You can view the guidelines here.

What happens if I test negative?

A negative result indicates that at the time you took the swab, you did not have covid-19. If you may have been in contact with coronavirus since the swab was taken, you’re still at risk of developing the virus. It is still important that you follow the national guidelines on social distancing. 

Do you tell the authorities about positive results?

The lab we work with reports testing statistics to the relevant UK health authorities for each test carried out. Our team also follows up on positive test results with these authorities.

Why does it cost so much?

We realise the test is expensive, however it is an expensive test to run, and we are a private service. The price is inclusive of your sample collection kit being sent to you by next-day shipping, analysis of your sample at our partner lab, results being processed and sent to you, and follow up from one of our clinicians if you need it. Incidentally, we're offering the test at a cheaper price than many other providers. 

Additionally, to help ease the pressure on NHS111, we have made our TreatedLive video consultation service available at a reduced rate of £1 for people seeking help or advice on coronavirus. So you can speak to a clinician online, and the proceeds of this initiative go to a coronavirus response fund. You don't need to have a positive test result to be able to use this service. You can read more here.

How can I get the COVID-19 test online?

Place an order through our secure pharmacy service to receive your sample collection kit by next-day delivery.

Page last reviewed:  30/07/2020

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