Video only conditions

Treatment by way of medication is not always the most suitable avenue if you have, or are concerned that you could have, a health condition. It may be that some advice from a health professional, or a referral for a specific service, are what you’re looking for.

Alternatively, our health questionnaires may not provide the dialogue that you’re seeking, in terms of a back and forth discussion with a doctor.

This is where Treated Live comes in.

  • UK prescribers
  • 24 hour delivery
  • Secured payment
  • Agoraphobia

    Agoraphobia is defined as a fear of public spaces, resulting in avoidance of those spaces. Leaving the home, being in a restricted space or in a  wide open space can produce anxiety.

  • Asperger Syndrome

    Asperger's syndrome (AS) affects someone's social interaction and is a form of autism. It's an incurable condition and can have a considerable bearing on someone's personality. 

  • Bipolar Disorder

    Bipolar disorder can be characterised by periods of elevated and low mood. Depressive episodes may consist of feeling sad, hopeless, lacking in energy and a loss of interest in things generally, while manic episodes can involve feelings of euphoria and bursts of energy. 

  • Depression

    Depression is characterised by an enduring low mood and reduced interest in activities generally. It's treated with CBT and antidepressants and it may be rooted in trauma. Tiredness, trouble concentrating, a reduction in appetite and sex drive and not sleeping properly may be further symptoms. 


  • Eating disorders

    Eating disorders can develop in light of problematic relationships with food, which can lead to unhealthy eating habits and may make people ill. 

  • Gallstones

    Gallstones develop when small crystals manifest in bile, and become stones. These stones can move and obstruct the bile ducts, resulting in pain and inflammation, and sometimes produce an infection. Anyone presenting with symptoms should see a doctor. 

  • Generalised Anxiety Disorder

    Generalised anxiety disorder (GAD) can stem from trauma, whether it's physical or emotional (or both). Cognitive behavioral therapy (CBT) is often recommended in terms of treatment, to help the brain cope better with negative thoughts and thinking patterns.

  • Obsessive Compulsive Disorder

    Obsessive-Compulsive Disorder (OCD) is a mental health condition that can impact adversely on peoples' day-to-day lives, as obsessions and compulsions can become obstructive. Cognitive behavioural therapy (CBT) and exposure and response prevention (ERP) are treatment options, along with medication.

  • Panic Disorder

    Panic disorder is the experience of repeated anxiety attacks and fear of those attacks recurring in future, leading to avoidance of situations which may trigger an attack.

  • Phobias

    Phobias can be specific or more generic in nature, and lead to panic. They vary in severity greatly and can typically be treated with CBT and antidepressants. Avoidance behaviours and a desire to escape from whatever is feared often manifest with phobias. 

  • Seasonal affective disorder (SAD)

    Seasonal affective disorder is a period of depression during the winter months. One of the main triggers for the condition is a lack of sunlight.

  • Stress

    Stress is an extremely widespread condition that's usually triggered by a significant life event. Irritability, smoking and drinking excessively, difficulties relaxing, difficulties concentrating and panic-like behaviours can all be symptoms. 

Treated Live allows you to talk to a UK-based prescriber one-to-one, face-to-face, via your home computer or smartphone, from 9.30am to 4.30pm, 5 days per week. You can book an appointment at a time that works best for you and our clinicians can provide you with prescriptions, make referrals or issue fit notes in accordance with your circumstances.

Any prescriptions are dispensed at our pharmacy, and you will receive them within 24 hours by special courier. If you would prefer an e-prescription, we’ll make sure that it’s sent to a pharmacy near you.

To access our Treated Live service, simply choose a convenient slot (between 9.30am and 4.30pm) and answer a few questions. This allows us to put you in touch with a prescriber who has knowledge in that particular area. Your 1:1 video call with a clinician can then take place, giving you the input that you need.

Should you require treatment, our prescribers can advise you on what treatment specifically, or they can refer you to a specialist, in the event that you need more dedicated care.

Consultations with our clinicians cost £25 for a 10 minute appointment. Your privacy and safety is our priority, and consultations are taken by either a GMC doctor, or a GPhC registered pharmacy prescriber.

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