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Registered Pharmacy Certification Number 1104545
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Get better. Get treated.com.

Treated.com is an online consultation and private prescription service.

We know how busy life can get and how tough it can be picking up your medicine in person.

And taking time off work for an appointment can be particularly frustrating if all you need is a repeat of your last prescription.

Here at Treated.com, we strive to make everyday healthcare more convenient.

Since our launch in February 2015, we've helped thousands of patients get the prescription treatment they need delivered directly to their home or place of work, within just 24 hours.

Our offices are based in Bolton, Lancashire, making just about all corners of the UK within equal and easy reach.

Prescribing doctors:

Dr Elena Tanase – FEMALE

Qualified Doctor, working at BMI Beaumont Hospital, UK

Worked as a general practitioner, Medlife clinic

Registered with GMC (No: 7514443)

Clinical Director:

Dr D Atkinson

Qualified at the University of Southampton Medical School (1999). Became a GP in 2004.

Has supervised GPs in training and has extensive experience in clinical governance, and in safeguarding children and vulnerable adults.

Daniel monitors the doctors who prescribe for Treated.com to check that we are only supplying medicines that are safe for patients, and to ensure that the doctors who work on our team have the right training and experience. He works closely with our team of pharmacists and dispensers to ensure that you get the medicines you've requested and that they're safe for you to take.

Registered with GMC (No: 4624794)

Superintendent Pharmacist:

Mr D Kelly MPharm (IPresc)

Mr David Kelly MPharm IP

Graduated in Pharmacy from Kings College London (2003).

David has several years’ experience providing pharmacy services in both community pharmacy and general practice. In community pharmacy David was driven towards delivering a high quality service, based on trustworthy health information and advice. Within general practice, his roles have involved providing medication support to the patients of the surgery, helping patients manage their conditions better, prescribing medicines when needed, and also providing support to doctors and nurses seeking advice on which medicines to use to treat people.

As Superintendent Pharmacist for Treated.com, David works to ensure all of our pharmacy services are safe and effective, working closely with the pharmacy team to regularly review systems and procedures.

The get treated.com TV campaign.

In February 2016, after one year of being live, we wanted to raise awareness of the service we offer to patients. So our team got together with design agency Young to develop our very own TV commercial, starring 'Dan'.

Debuting on several channels in March 2016, the get treated.com TV commercial was among the first for an online pharmacy service to be aired on UK television.

We've been featured on
Order now - our doctors are standing by
  • Secure doctor consultation

    Your case is confidentially reviewed by a qualified practitioner

  • Dispensed by a UK pharmacy

    Our regulated pharmacy works to the highest possible standards

  • Next-day shipping

    All of our orders are delivered by 24-hour tracked courier

Our service is simple.

When you use Treated.com, you don't need to wait for an appointment to see a doctor, or queue up at your high street chemist to get your regular treatment. And you don’t need to go through any complicated processes to get your prescription renewed. Our all-inclusive service is specifically designed to help patients get treated with just a few clicks.

When you use treated.com, you'll receive:
  • a confidential online consultation with a GMC-registered doctor
  • your prescription medicine, dispensed from our regulated UK pharmacy
  • free next-day delivery by tracked courier, to the address of your choice
  • and the option to place repeat orders when your medicine is running low
Here’s how it works.
  • Find the treatment you are looking for using our simple search tool.
  • On the page for each medicine you will find information about the condition it treats and how it works.
  • After you have selected your treatment, you will be presented with a short health questionnaire.
  • One of our doctors will review your answers, to make sure the medicine you are buying is the right one for you.
  • Once your order has been approved by our doctor, they will send you a notification asking you to review the advice and safety information they have provided.
  • Once you confirm that you have read and understood this, the doctor will issue an electronic prescription which will be sent to our pharmacy.
  • After receiving your prescription, the pharmacy will dispense your medication and ship it to you by next-day courier.
  • A confirmation email with a tracking number will then be sent to you.
  • You’ll receive your item the following working day, in secure plain packaging.
  • When your order arrives, the driver will ask you to present a valid photo ID. This can be either a passport or UK or EEA driving licence.
  • The details of your order will be kept completely private at all times. This means that the contents of your order will not appear anywhere on the outside of the parcel, and neither will our name or logo.
  • We’ll keep your details safe, so that you can order with us again quickly and easily if you need to. You can find more information on how we handle your data here.
Your safety is our priority.
  • The team of doctors we work with are all registered with the UK General Medical Council. This means that they are legally required to work to the highest possible standards, and will never issue medication if they believe it to be unsuitable or unsafe.
  • Every order they approve will be dispensed by HR Healthcare. HR Healthcare is a UK-based pharmacy registered with the General Pharmaceutical Council. You can find their entry (no. 1104545) on the GPhC register here.
  • Our pharmacy only stocks branded medicines and licensed generics, all of which are sourced from reputable suppliers.
  • We are committed to your satisfaction. Our customer care team is ready and waiting to help you. You can reach them by calling 0207 0430 716, Monday to Friday, 9am to 5pm. Or you can email us on customercare@treated.com. We promise to respond to your query inside one working day.
We don't do hidden costs.
  • No transaction fees, no service charges.
  • The price you see on the website is the price you pay.
  • This includes the cost of your medicine, consultation with our doctor and next working day delivery.
  • The only instance in which we'll charge extra is if you choose to pay by cash on delivery (paying by card is free).
We only work with reputable delivery providers.
  • Namely DPD, TNT and UPS.
  • Each of these companies provides a tracking facility, so you can follow the progress of your order.
  • We will never compromise your privacy by using a cheaper alternative.
Stay up to date.
  • Each week, you can find helpful and interesting articles on a range of health-related subjects on our blog. Several of our studies have been published by several major press outlets, including Huffington Post, Mail Online and the BBC.
  • You can also get treated.com on Twitter and Facebook for all the latest updates on our service, and goings on in the healthcare industry.
Have a question?

Try our FAQ page or get in touch with our customer care team on 0207 0430 716.

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