Get better. Get treated.com.

Treated.com is a private online health clinic based in the UK.

We know how busy life can get and how tough it can be getting to the doctor in person. Taking time off work for an appointment can be particularly frustrating if all you need is a repeat of your last prescription.

But we also know that at other times, some conditions can make approaching your regular GP a difficult experience; and you might not always feel comfortable speaking to a doctor in person.

Here at treated.com, we strive to make basic everyday healthcare more convenient.

Since our launch in February 2015, we've helped thousands of patients get the prescription treatment they need delivered directly to their home or place of work, within just 24 hours.

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David Kelly, Pharmacist Supervisor

David has been a pharmacist practitioner since 2010. He works closely with our dispensing pharmacy team to manage our working processes, ensuring that our services are compliant with regulations set out by the General Pharmaceutical Council.

The get treated.com TV campaign.

In February 2016, after one year of being live, we wanted to raise awareness of the service we offer to patients. So our team got together with design agency Young to develop our very own TV commercial, starring 'Dan'.

Debuting on several channels in March 2016, the get treated.com TV commercial was among the first for an online pharmacy service to be aired on UK television.

We've been featured on
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Order now - our doctors are standing by
  • Simple doctor consultation

    Your case is confidentially reviewed by a qualified practitioner

  • 100% uk-sourced medicine

    Our regulated pharmacy works to the highest possible standards

  • Overnight shipping

    All of our orders are delivered by 24-hour tracked courier

Our service is simple.

When you get treated.com, you don't need to wait for an appointment to see a doctor, or queue up at your high street chemist to get your medicine. And you don’t need to go through any complicated processes to get your prescription renewed. Our all-inclusive service is specifically designed to help patients get treated with just a few clicks.

When you use treated.com, you'll receive:
  • a confidential online consultation with a registered UK doctor
  • your prescription medicine, dispensed from our regulated UK pharmacy
  • free next-day delivery by tracked courier, to the address of your choice
  • and the option to set up reminders for repeat orders when your medicine is running low
Here’s how it works.
  • Find the treatment you are looking for using our simple search tool.
  • On the page for each medicine you will find information about the condition it treats and how it works.
  • After you have selected your treatment, you will be presented with a short health questionnaire.
  • One of our doctors will review your answers, to make sure the medicine you are buying is the right one for you.
  • Once your order has been approved by our doctor, they will issue an electronic prescription which will be sent to our pharmacy.
  • After receiving your prescription, our pharmacy will dispense your medication and ship it to you by next-day courier.
  • A confirmation email with a tracking number will then be sent to you.
  • You’ll receive your item the following working day, in secure plain packaging.
  • The details of your order will be kept completely private at all times. This means that the contents of your order will not appear anywhere on the outside of the parcel, and neither will our name or logo.
  • We’ll keep your details safe, so that you can order with us again quickly and easily if you need to. But we will never sell these details or share them with anyone else.
Your safety is our priority.
  • The team of doctors we work with are all registered with the UK General Medical Council. This means that they are legally required to work to the highest possible standards, and will never issue medication if they believe it to be unsuitable or unsafe.
  • Every order they approve will be dispensed by our pharmacy partners, Natcol. They are a UK-based pharmacy registered with the General Pharmaceutical Council. You can find their entry (no. 1104545) on the GPhC register here.
  • Our pharmacy only stocks branded medicines and licensed generics, all of which are sourced from reputable suppliers or the drug manufacturers themselves.
  • We are committed to your satisfaction. Our customer service advisors are ready and waiting to help you, and are fluent in all major European languages. You can reach them by calling 01204 559 999, Monday to Friday, 9am to 5pm. Or you can email us on customercare@treated.com. We promise to respond to your query inside one working day.
We don't do hidden costs.
  • No transaction fees, no service charges.
  • The price you see on the website is the price you pay.
  • This includes the cost of your medicine, consultation with our doctor and next working day delivery.
  • The only instance in which we'll charge extra is if you select our weekend delivery option (and you don't have to do this if you don't want to).
We only work with reputable delivery providers.
  • Namely DPD, TNT and UPS.
  • Each of these companies provides a tracking facility, so you can follow the progress of your order.
  • We will never compromise your privacy by using a cheaper alternative.
Stay up to date.
  • Each week, you can find helpful and interesting articles on a range of health-related subjects on Dr Wayne's blog. Studies led by Dr Wayne have been published by several major press outlets, including Huffington Post, Mail Online and the BBC.
  • You can also get treated.com on Twitter and Facebook for all the latest updates on our service, and goings on in the healthcare industry.
Have a question?

Try our FAQ page or get in touch with our patient service.