Need help? Call our friendly support team on 0207 043 0716
When you use Treated.com, you don't need to wait for an appointment to see a prescriber, or queue up at your high street chemist to get your regular treatment. And you don’t need to go through any complicated processes to get your prescription renewed. Our all-inclusive service is specifically designed to help patients get treated safely and conveniently.
Get both your prescription and your medicine in one place
Our UK pharmacy works with GMC-registered doctors and UK pharmacy prescribers to provide a safe and secure private prescription service. All medicines dispensed through our private service are shipped by tracked, next-day courier.
Search for your medicine
Find the treatment you need.
Fill in a simple questionnaire
A GMC-registered doctor or UK pharmacy prescriber will review your answers.
24h delivery to your door
Next-day delivery. Every order is sent by tracked courier.
Repeat ordering is easy
We keep your details secure so you can reorder with ease.
Repeat prescriptions made easy.
Sign up on our site, through our app or by calling us.
Request your prescription
Place an order for your repeat prescription and we'll request it from your GP.
Delivered to your door
We'll ship your medicine for free, or you can choose express delivery for an added fee.
Alerts and reminders
We'll text you with a reminder to reorder when your next prescription is due.
Sign up online or call us
You choose how you want to manage your repeat prescriptions. If you prefer to do it online, you can sign up through our website and handle repeat orders via your unique user profile. Alternatively, download our app to make reordering your prescriptions even quicker and easier. Our customer care team are just a couple of clicks away, and on hand to provide any assistance you need. Or, if you prefer to renew your prescriptions over the phone, that’s easy with our service too: just give us a call on 08000 932 932.
We’ll do the work for you
Once your profile is set up and you’ve told us who your GP is, we’ll contact them and request your prescription for you whenever you place an order. We use the NHS Electronic Prescription Service (EPS), so you won’t need to wait for your paper prescription to reach us in the post. Once approved, the e-prescription from your GP will come straight through to our pharmacy.
Dispensing and free delivery
Our UK pharmacy will then dispense your NHS prescription for you, and then send your treatment via the method you have chosen. Royal Mail standard delivery is free, but if you need your medicine tomorrow, you can pay £4 extra to have it sent by special next-day delivery. All orders are shipped in plain, secure packaging, to help ensure your privacy.
Reminders when your prescription is due
Our simple-to-use reminder service means that you don’t ever have to run out of your repeat medication again. When your prescription is due for renewal or you’re running low on your regular medicine, we’ll let you know via email, SMS or both (whichever method you choose) to remind you to reorder. App users can also set up notifications on their smartphone.
Get tested. Stay healthy.
Order your test kit
We’ll deliver it to you in 24 hours
Collect your sample
You can do this at home without having to go to a clinic
Receive your result
We only supply test kits with a high accuracy rate when used perfectly
Get the advice you need
Our prescribers can help if your result indicates you need treatment
Collect your sample at home
Our home test kits come with everything you need to provide your sample at home, at your own convenience, without having to go to the clinic or book an appointment. Each kit contains detailed and easy to follow directions, to help you ensure that the test is as accurate as possible. If your test sample needs to be sent to our partner lab for analysis, you’ll be supplied with a freepost envelope and instructions on how to post it to them.
Secure and confidential
Any information you give us is kept secure, and we won’t share your details with anyone unless you agree to us doing so. If you have taken a lab test, we’ll post your result securely to your patient area, and notify you via email, SMS, or both (whichever you prefer) that your test is ready. For extra security, we’ll always ask you to login (or verify your identity) before giving you your result.
Get accurate results
We only supply test kits with a high accuracy rate when used perfectly. Some of the test kits we offer enable you to get your result in minutes; whereas others require analysis from one of our partner labs. We only work with reputable pathology services, to help us ensure that the tests we offer are as accurate as possible.
Reliable health advice
We’re here to help if your test result indicates that you need treatment. Our prescribers can provide advice and signpost you to the right services where necessary. Where possible, they can also direct you to the appropriate treatment on our site, and issue a prescription.